ADVISORY ALERT: CRYSTAL’S OCEAN CRUISES CANCELLATIONS
Update – 17 June 2020
Cruise Cancellations: Crystal Esprit’s 2020 Voyages Through October 2020.
Like our guests, Crystal is eagerly anticipating the days when its ships can return to sailing the world again and welcome guests back on board. Unfortunately, the global Covid-19 pandemic continues to impact when and where this can happen. Due to differing restrictions regarding the temporary closures of some ports, it is with regret that we have had to cancel Crystal Esprit departures through October 2020.
We are pleased to provide guests booked on these affected sailings with Credits* equal to 125% of their cruise fare paid, based on fully-paid fare – valid on any Crystal experience (Ocean, River, Yacht or Expedition) embarking through December 31, 2023 – along with a refund of port charges, taxes, and fees, and air and hotel packages booked through Crystal.
We encourage our guests to contact their travel advisor to assist them with rebooking their ideal future Crystal cruise. Full year voyage collections for each Crystal experience – through 2022 are available now to review and our 2023 Ocean collection will be online in early July of this year with 2023 deployments for River, Yacht and Expedition following in due course.
With more than 30 years of cruising to the far reaches of the world, Crystal has a long tradition of implementing and maintaining the highest health and safety policies at sea. While our fleet is paused, the Crystal team is developing new procedures and policies that will support all public health and regulatory requirements and ensure that our guests’ vacations continue to be not only relaxing and pleasurable but safe and healthy. Details of these new measures and initiatives will be announced soon.
Please know that our guests’ and crews’ safety is our number one priority and we will resume service only when our expert team as well as global health and government authorities indicate that it is safe to do so.
We will be communicating these changes to our booked guests and their travel advisors directly. On behalf of everyone at Crystal, we thank our guests for their understanding and patience as we navigate this ever-changing situation, and we look forward to welcoming them on a future voyage.