Coronavirus update for Cruise Passengers
Update – 03 November 2020
A message to all guests booked on February and March 2021 cruises aboard Spirit of Discovery and Spirit of Adventure
I recently wrote to you regarding our decision to extend our cruise suspension against the backdrop of the COVID-19 second wave and the fact that most countries around the world are not accepting cruise ships.
Since then, we have sadly seen the predicted restrictions on day-to-day life increasing. This has led us to further review our planned dates for a return to service, as the seasonal impact of COVID-19 would indicate that we are unlikely to be able to cruise in February on Spirit of Adventure, or March on Spirit of Discovery.
I would therefore like to confirm that, following careful consideration, we have taken the very difficult decision to postpone our return to service for Spirit of Discovery until April 2021 and Spirit of Adventure’s inaugural cruise has also been rescheduled and she will now sail for the first time on May 4, 2021. This means that all cruises up to these dates will no longer operate and your cruise will not be going ahead as planned.
Whilst I know that this news will be disappointing, I also know that you will understand our reasoning and appreciate us making this decision sooner rather than later.
A letter will be arriving today, please do not worry about contacting us to discuss your cruise as our phonelines can get busy at times and my team will be contacting you over the next couple of weeks to advise on your options and answer any questions you may have. If you are unable to transfer your booking to a later cruise, we will arrange a full refund for you.
As you know the safety and wellbeing of both our guests and crew are of paramount importance to us and as mentioned in my previous letter to you, we will continue to review our COVID-19 protocols and arrangements on a regular basis to ensure we provide a safe environment for everyone.
Your continued support and understanding are very much appreciated, and I look forward to welcoming you on board next year. Until then, I hope that you and your family stay safe.
Update: July 21, 2020
South America: A Grand Voyage
When COVID-19 hit the travel industry on Friday 13 March, we could never have foreseen what the impact would be for cruising throughout the rest of this year. It has and continues to be a challenge to predict when we will be able to safely operate our ships and as each month has passed, I have endeavoured to keep our guests updated regularly.
With this in mind, we have been looking forward and are starting to revisit our plans for our cruising schedule for 2021 and 2022 whilst closely monitoring the pandemic across the world. As you are more than likely aware, the number of COVID-19 cases in South America continues to be of concern, especially as they are yet to hit their peak. Therefore, following careful consideration and with the safety and wellbeing of both our guests and crew at the forefront of our minds, we are moving the South American Voyage cruise, in January 2021, forward twelve months to be our first cruise of 2022, the year of Saga Cruising’s 25th anniversary. The cruise will depart on 5th January 2022 and will be for the same duration, visiting the same destinations, but instead will be aboard Spirit of Adventure.
Therefore, with your permission I would like to transfer your booking to the new departure date. At this point, you need do no more as my team will be contacting you over the coming weeks to discuss this further and make the necessary arrangements.
As always, I’d like to take this opportunity to thank you for your continued support and understanding during this time and I look forward to welcoming you onboard in the future.
Best wishes and stay safe.