In uncertain times such as this, it’s important to have safeguards in place for peace of mind. We want you to know that we’ve got you covered with a wide range of deals to take the stress out of organising your trip. After all, holidays are all about relaxing! With the flexible plans available, you can take it easy whenever you place a booking for any of the cruise lines below.
Change any sailing you’ve booked by 1st August 2020 through the new and improved Cruise with Confidence programme. Read more.
To provide additional comfort to both new and existing guests due to travel during the remainder of 2020, Celestyal has also extended its Peace of Mind policy for sailings departing until 31st December 2020. Guests can feel confident knowing they can change their sail date up to 7 days before departure for sailings embarking between 29th June and 31st August 2020. For departures between 1st September and 31st December 2020, guests will be able to change their plans up to 30 days before sailing date, having until 31st December 2022 to reschedule.
Through the enhanced Cruise with Confidence policy, you can switch your cruise to 2021 for the same price if you make the change before 1 August 2020. Read more.
With their Plain Sailing Guarantee, you can move any Fred Olsen 2020 cruise with no administration fee or loss of deposit. Read more.
For new bookings made by 31 August 2020 on cruises departing 1 September to 15 October 2020, the Book with Confidence scheme guarantees Future Cruise Credit when you cancel. Read more.
Take advantage of a low deposit offer and Book with Confidence. Secure your cruise for only a 5% deposit. Offer is valid until 30 June 2020, for cruises departing from 01 April 2021. Read more.
With Stress Free Bookings, benefit from paying a low deposit of £50pp for cruise only and £150pp for fly-cruise bookings. You will also be able to reschedule your cruise holiday up to 48 hours before departure. Read more.
Enjoy freedom and flexibility with Peace of Mind when you book your cruise with NCL. Read more.
No-penalty cancellations and a best price guarantee come with the Travellers Assurance Programme when you book an Oceania cruise. Read more.
With our enhanced well-being measures on board our ships you’ll still be able to enjoy the holiday you dreamed of, even though some aspects of your cruise may initially feel a little different. Read more.
Regent Seven Seas Cruises
At Regent Seven Seas Cruises, their extended family of guests and crew is always at the centre of everything they do, and the safety of guests and crew is top priority. With so much information coming from around the world very quickly, some may feel uneasy about travelling — especially if they have a voyage scheduled to sail during the next several months.
To ensure you feel confident about sailing with Regent, the Regent Reassurance has been introduced for all existing reservations and all new reservations made by 31 May 2020. For all voyages embarking on or before 31 December 2020, guests who have paid in full have the option to cancel up to 48 hours prior to departure date and receive a 100% Future Cruise Credit (excluding air and Concierge Collection arrangements if applicable), which can be applied to any new reservation made within one year on any Regent voyage sailing before 31 December 2022. We hope Regent Reassurance gives you the additional time, if needed, to evaluate conditions and help you feel confident in your decision to sail on your currently booked Regent voyage, or to sail on a future one.
Please know that our team is working tirelessly to navigate through these ever-changing circumstances — because our priority is to take care of you, our extended family. We look forward to welcoming you on board soon.
The Cruise With Confidence promise ensures you free cancellations close to departure with future cruise credit good for 12 months or more. Read more.
Flexible booking and cancellation policy for guests with bookings departing from 1 July to 31 December 2020:
All guests with a booking to depart from 1 July 2020 and guests considering a booking after that date, have the option to transfer their booking to an alternate date without a Scenic fee, up to 30 days prior to departure. Scenic will waive all cancellation fees with the value of the booking applied as a Future Travel Credit and will review the timing for the full payment when re-booking. Please note, if you choose to cancel there may be third party fees applicable, which will be at the guests’ own expense.
This allows guests more time to make decisions about their future travel plans. This policy will apply to all brands within the Scenic Group: Scenic Luxury Cruises & Tours, Scenic Eclipse, Emerald Cruises and Evergreen Cruises & Tours.
Most governments have implemented strict travel restrictions and border controls that limit the arrival of people who have travelled, visited or transited through other countries, beyond those currently within the Scenic Group policy as outlined above. We will continue to monitor the changing global situation and remain committed to doing our best to assist with your concerns and adjusting travel plans.
On behalf of the Scenic team, we are here to support you during this challenging time and we look forward to exploring our precious world with you again very soon.
Receive 100% Future Cruise Credit if you cancel up to 48 hours before departure on the new Cruise With Confidence policy. Applies to all 2020 Silversea voyages. Read more.
Change your cruise up to 24 hours before departure, and have up to 24 months to select a new date! This Risk-Free Guarantee covers all Viking reservations that are made between 1-31 May 2020. Read more.
Update your plans if you need to with the Travel Assurance Booking Policy, which lets you cancel for no fee up to 15 days before departure. Read more.