Sail & Sustain

Mission Statement

Our mission is to continually improve our sustainability culture through fresh innovation, progressive education and open collaboration.

Our environmental commitment is continually evolving and expanding into additional areas of our operations, both shipboard and shoreside. Our industry is inextricably linked to the condition of our oceans and as such, continual improvement is one of our core responsibilities. In line with this accountability comes our commitment to preventing accidents and incidents involving pollution, reducing the environmental impact of our operations, managing waste through methods that promote recycling and reusing materials and ensuring continual refinement of our ISO 14001 certification objectives and targets.

Our objectives:

• Minimise Waste to Landfills
• Reduce our CO2 Emissions Rate
• Increase Our Sustainable Sourcing
• Invest in Emerging Technologies

Water Conservation & Management

Oceania Cruises has introduced the Gold Standard in still and sparkling water service on board with our new Vero Water® service. All suites and staterooms will be stocked with refillable and reusable Vero Water decanters as well as all restaurants and bars.

We have also expanded Vero service to our shoreside experience, providing guests with keepsake refillable water bottles to take Vero Water ashore with them, eliminating several million more bottles per year.

VERO Facts

Oceania Cruises became the first cruise line to introduce Vero Water, the gold standard in still and sparkling water. With the introduction of Vero, we will eliminate several million single-use plastic bottles per year from onboard use. Later in the year, we will extend Vero service to our shoreside experience, providing guests with keepsake refillable water bottles to take Vero Water ashore with them, eliminating several million more bottles per year.

• Vero Water – eliminates 3 million+ single-use plastic bottles per year
• 80% of all fresh water consumed on board is produced on board
• On average, daily water consumption per guest is 30% below the daily U.S. average

Going Green Through Technology

We are eliminating the consumption of millions of pages of paper per year via new digital technology on board.

• Interactive TV System
• Digital Newspaper &
• Digital Guest Survey

These new digital initiatives will help us save millions of pieces of paper and thus reduce waste and reduce our carbon footprint.

Smoking Policy

For the safety and security of all guests and staff on board, Designated Smoking Areas are available on the forward, starboard corner of the Pool Deck and in the aft, port corner of Horizons. These areas are comfortably furnished and conveniently located near food and beverage areas. Smoking is expressly forbidden in all staterooms and suites, on verandas, or in any areas of the ship other than officially Designated Smoking Areas. Smoking in a stateroom or suite or on a veranda represents a serious fire and safety hazard to all guests and staff. Guests choosing to disregard this policy will be disembarked at the next port of call and may also be subject to additional fees that will be imposed to cover the costs associated with any damage to and the required cleaning of furnishings, verandas and surrounding deck and accommodation areas. All areas other than those specified as Designated Smoking Areas will remain smoke-free. This includes all guest suites and staterooms, verandas, restaurants, public areas, the Casino and all other areas of the ship. Cigar and pipe smoking is only permitted on the forward, starboard corner of the Pool Deck. The use of electronic cigarettes is allowed within designated smoking areas only.

Wi-Fi & Internet Access

Enjoy WiFi access throughout the entirety of the ship, including in all suites, staterooms, public rooms and outdoor decks. A complimentary login per guest will be provided with a maximum of two free logins per suite or stateroom (one login for solo travelers), each of which can be used on one device at a time. Additional logins for 3rd and 4th guests in a suite or stateroom as well as upgrade packages are available for purchase on board. For your convenience, Internet-enabled computers are also available in the Oceania@Sea Internet Center aboard many of our ships.

Starlink’s high-speed WiFi is currently available on Vista, Riviera and Marina and will be available on every ship by the end of 2024.

Medical Facilities

Each ship is equipped with limited medical facilities and staffed by international medical personnel. Customary Emergency Room fees and charges do apply for medical services and are dictated by the services performed by the ship’s medical staff.

Our doctors are international and meet American College of Emergency Physicians and ICCL (International Council of Cruise Lines) guidelines, including: current physician licensure, three years of post-graduate / post-registration clinical practice in general and emergency medicine or Board certification in: emergency medicine, family practice or internal medicine or competent skill level in advanced life support and cardiac care.

Below are the medical services included with the Exclusive Prestige Package for the Around the World cruises:

Any visits and admissions to the onboard Medical Center

Any medical services typically provided by our onboard medical staff for which we normally charge a fee

Any medical tests administered onboard (i.e. x-rays, ECG, labs, etc.)

Any medications from our onboard pharmacy prescribed by the onboard doctor

The Exclusive Prestige Package medical services do NOT include the following:

Refills on any prescription drugs not prescribed by the onboard doctor

Any and all costs associated with transferring a guest to land-based facility for treatment

Emergency medical evacuations charges (i.e. medical escort, transport, etc.)

Any other costs incurred off the ship or by an outside provider (i.e. consults with Cleveland Clinic, shoreside referral, etc.)

Dress Code

Recommended onboard clothing is resort or country club casual. For evening dining, elegant casual resort wear is suggested. We request that casual jeans, shorts, t-shirts, baseball caps, or tennis shoes not be worn in the restaurants after 6 PM. Baseball caps may be worn in the Terrace Café after 6 PM.

Special Dietary Requirements

Special arrangements can be made if you require diabetic, gluten-free, lactose-free, kosher, vegetarian and vegan meals. Other diets must be requested for approval and, in some cases, may require additional medical documentation.

Kosher Dining

Please contact special services at least 90 days in advance of your sailing so that we may provide your preferred selections.

The chefs of Oceania Cruises have worked with Sterling Kosher Catering to provide up to 70 kosher meal options, prepared with the finest USDA Certified glatt kosher meats, Grade A produce and ingredients, in facilities which are under strict Rabbinical supervision and daily USDA inspection. Each meal is frozen and delivered to our ships in double-wrapped packaging to allow the kosher meals to be reheated in non-kosher ovens. Each meal is served on kosher china with proper flatware.

While Oceania Cruises’ vessels do not have separate kosher kitchens, guests may also order a variety of kosher meats that can be cooked to taste (medium, well done, etc.) in addition to the Sterling Kosher Catering meal options. Please note that although the food is kosher, the onboard preparation and galley environments are not.

We are pleased to serve guests kosher meals in the Grand Dining Room restaurant. Please contact the Maître d’ to make arrangements once on board. We regret that kosher meals cannot be served in other restaurants at this time. Please contact reservations for additional information.

Age Restrictions

Although children and teenagers are welcome onboard, there are no specially designed amenities and facilities. Families travelling with Oceania should be aware that the on-board experience is focused around providing adults with a relaxing and sophisticated cruise.

Alcoholic Beverages

The sale and consumption of alcoholic beverages is limited to guests aged 21 years or older. Oceania Cruises reserves the right to prohibit and retain all alcohol bought ashore for consumption onboard the vessel.

Guests who are 18 – 20 years of age can purchase and consume beer or wine when the ship is in international waters (3 miles out of US territorial waters). Guests who are between the ages of 18 and 20 years of age will not be allowed to consume any alcohol on any Alaska or New England sailings. For Caribbean sailings, they can consume beer and wine once the vessel leaves US territorial waters.

Aquamar Spa and Vitality Center

Guests must be 18 years or older to enter Aquamar Spa and Vitality Center.

Fitness Center

Guests must be 18 years or older to use any equipment provided in the on board Fitness Center, with the exception of children aged 16 or 17 years of age, who may use the equipment in this facility if accompanied by a parent or other legal guardian at all times. Children under the age of 16 are not permitted in the Fitness Center.

Disabled Facilities

Guests with any medical condition(s) or special needs that may require treatment or attention or accommodation during the voyage, or needing to travel with medical apparatus, including wheelchairs, motorised scooters, oxygen therapy, etc., must advise Oceania Cruises in writing at the time of deposit. Please note some ports of call may not be suitable for guests with limited mobility and in such cases, may disallow debarkation with a wheelchair or motorised scooter or for any individual with limited mobility. Oceania Cruises is unable to accommodate women past their sixth month of pregnancy. Oceania Cruises has the right to refuse or revoke passage to anyone who, in its judgment, is in a physical, mental or emotional condition unfit for travel or whose comfort onboard may be compromised due to situations beyond the care that can be provided by Oceania Cruises. Oceania Cruises will under appropriate circumstances permit its guests to use special equipment such as those noted above, which satisfy the criteria stated in the Oceania Cruises’ Policy Statement.

Guests and travel partners inquiring about rental equipment to use on any of our cruises are to be referred to Scootaround Personal Transportation Solutions at the telephone numbers or website provided below:

1-888-441-7575

The link for Scootaround online reservations:

https://www.scootaround.com/mobility-rentals/book-a-rental/rent-online

Alcohol Policy

The sale and consumption of alcoholic beverages will be limited to guests aged 21 years or older. Oceania Cruises will refuse and prohibit the sale of alcoholic beverages to guests under the age of 21 years. Guests are kindly reminded to consume alcohol in moderation. Oceania Cruises reserves the right to prohibit and retain all alcohol bought ashore for consumption on board the vessel.

Guests who are 18 – 20 years of age can purchase and consume beer or wine when the ship is in international waters (3 miles out of US territorial waters). Guests who are between the ages of 18 and 20 years of age will not be allowed to consume any alcohol on any Alaska or New England sailings. For Caribbean sailings, they can consume beer and wine once the vessel leaves US territorial waters.

The maximum of 6 bottles of independent wine (per stateroom, per cruise) can be brought on-board for the duration of the cruise. This includes guests flying with their own wine, or purchasing it on shore. We ask that guests let us know they are bringing wine on-board so the ship can be advised. Guests are welcome to enjoy their wine in the comfort and privacy of their stateroom or suite, or, if they prefer, may enjoy their wine in one of the ship’s dining rooms. Any wine consumed in the dining room or a public area will be subject to a corkage fee of $25.00 per bottle.